CONTACT US

Contact our Customer Service Representatives
for assistance. We are here to help.

Do you have any questions, concerns, issues, and/or suggestions? Banana Hobby’s knowledgeable sales and support team would love to assist you!
Please see below for details and contact information/instructions.


For Sales and General Questions on:

  • Price and/or Availability
  • Questions/Concerns/Additional information about products we offer
  • How to place an Order
  • Order Status
  • Damaged Products
  • Shipping Issues
  • Cancel/Change order
  • Status on returned item(s)

Please call and leave a voice mail or text us at the lines listed below and we will get back to you as soon as possible. Please note that messaging fees may apply depending on your phone service. For faster service, please send us a text message.



Call or Text (626) 629-8552 on matters regarding:
1. Modify order
2. Cancel order
3. Order status
4. General questions
5. Assistance on received items
6. General technical questions regarding items
7. Returns
8. Other - not pertaining to a pre-existing order.



Call or Text (626) 629-8243
For technical support ONLY - regarding orders that have been received.



Address:
10832 Central Ave.
South El Monte, CA 91733
(Visit by Appointment Only)
Fax: 1-626-529-0056

Office Hours of Operation:
Monday – Friday
9:00 A.M. -1:00P.M., 2:00P.M. - 6:00 P.M. PST (Pacific Standard Time)

Not Available on Saturdays, Sundays, and Major Holidays such as:


Technical and Product Support

Please check out Banana Hobby’s Video Channel for product/build/flight reviews, guides, manuals, tips, and how-tos.

For technical issues and product support regarding:

  • General Functions
  • Operating a Product
  • Technical Support
  • Return Authorization for Defective Product(s)
  • Repair Service


Please complete the technical support form for assistance. A Technical Support Representative will be in contact within 24 – 72hours. Banana Hobby only provides warranty and product support for products purchased directly from www.bananahobby.com