CONTACT US

Contact our Customer Service Representatives
for assistance. We are here to help.

Do you have any questions, concerns, issues, and/or suggestions? Banana Hobby’s knowledgeable sales and support team would love to assist you!
Please see below for details and contact information/instructions.


For Sales and General Questions on:

  • Price and/or Availability
  • Questions/Concerns/Additional information about products we offer
  • How to place an Order
  • Order Status
  • Damaged Products
  • Shipping Issues
  • Cancel/Change order
  • Status on returned item(s)

We are currently experiencing technical difficulties with our phone systems. Please call and leave a voice mail or text us at our temporary lines listed below and we will get back to you as soon as possible:

Call or Text (626) 629-8552 on matters regarding:
1. Modify order
2. Cancel order
3. Order status
4. General questions
5. Assistance on received items
6. General technical questions regarding items
7. Returns
8. Other - not pertaining to a pre-existing order.

Call or Text (626) 629-8243
For technical support ONLY - regarding orders that have been received.

Please note: messaging fees may apply depending on your phone service. For faster service, please send us a text message.

Address:
10832 Central Ave.
El Monte, CA 91733
(Visit by Appointment Only)
Fax: 1-626-529-0056

Office Hours of Operation:
Monday – Friday
9:00 A.M. -1:00P.M., 2:00P.M. - 6:00 P.M. PST (Pacific Standard Time)

Not Available on Saturdays, Sundays, and Major Holidays such as:


Technical and Product Support

Please check out Banana Hobby’s Video Channel for product/build/flight reviews, guides, manuals, tips, and how-tos.

For technical issues and product support regarding:

  • General Functions
  • Operating a Product
  • Technical Support
  • Return Authorization for Defective Product(s)
  • Repair Service


Please complete the technical support form for assistance. A Technical Support Representative will be in contact within 24 – 72hours. Banana Hobby only provides warranty and product support for products purchased directly from www.bananahobby.com